We have compiled a list of frequently asked questions from customers, so please take a look before contacting us.
※If you have any questions about the organization, please contact the following e-mail address.
 Inquiries from domestic organizations: <crc@drhm.jp>
 Inquiry from overseas (inbound) organizations: <grc@drhm.jp>

About reservation

Terms of Accommodation

Click here for the terms of accommodation.

Could you tell me about the payment?

Please pay your bill upon arrival.

What time is check-in and check-out?

Check-in 15:00 Check-out 11:00
※It may vary depending on the booking plan.

When will the cancellation fee be charged?

Cancellation fee will be charged 3 days in advance.
※It may vary depending on the booking plan.

Please tell us about your inquiry by phone.
Reservation Center: 03-6627-4730 (8:00-22:00)
Contact us on the day: Hotel Representative 0735-62-7771

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About Others

Tell me about the summer pool.

The Garden Pool, with an expansive ocean view, is open exclusively during the summer vacation.
For more information, please click here.

Do you have a coin laundry?

It is in front of the large public bath on the first floor.
Cost 2 washing machines 500 yen / 1 washing machine 100 yen / 30 minutes

What amenities do you have?

Hair brushes, cotton sets (cotton and cotton swabs), toothbrushes and razors are available in the guest rooms.

Is there a pick-up service?

There is a shuttle bus between Kushimoto Station and our hotel.
For more information, please click here.

Is there a parking lot?

There is an outdoor parking lot (198 cars, free of charge).
※For persons with disabilities: 3 units
※Advance reservations are not accepted.
※There is no covered parking lot for motorcycles and bicycles. Bicycles can be placed in the guest room.

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GUESTS
Adults 2
Children 0
Age of the first child