We have a summary of frequently asked questions from our customers, so please take a look before contacting us.
※If you have any inquiries about the organization, please contact the following email address.
 Inquiries from domestic organizations: <crc@drhm.jp>
 Inquiry from overseas (inbound) organizations: <grc@drhm.jp>

About reservation

About accommodation agreement

Click here for the terms and conditions of accommodation.

Could you tell me about the payment?

Please pay at the time of arrival.

What time is check-in and check-out?

Check-in 15:00 Check-out 11:00
※It may vary depending on your reservation plan.

When will the cancellation fee be charged?

A cancellation fee will be charged from 3 days in advance.
※It may vary depending on your reservation plan.

Please tell me about your inquiry over the phone.
Reservation Center 03-6627-4730 (8:00 to 22:00)
Click here for information on the day of the hotel representative 0735-62-7771

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Others

Could you tell me about the summer pool?

The Garden Pool, with an expansive ocean view, is open exclusively during the summer vacation.
For more information, please click here.

Do you have a coin laundry?

It's in front of the large public bath on the 1st floor.
Cost 2 washing machines 500 yen / 1 detergent automatic input dryer 100 yen / 30 minutes

What kind of amenities do you have?

A toothbrush, toothpaste, cotton set, razor, comb, and Shoo mit are available at the amenity corner in the lobby.

Do you have a transfer?

There is a shuttle bus between Kushimoto Station and our hotel.
For more information, please click here.

Do you have a parking lot?

There is an outdoor parking lot (198 cars free of charge).
※For persons with disabilities: 3 units
※We do not accept advance reservations.
※There is no covered parking lot for motorcycles and bicycles. Bicycles can be placed in the guest room.

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